Are You Having A Technology Emergency?

Nibble IT Blog

8 minutes reading time (1672 words)

Time wasted Due to poor technology

Old, outmoded technology is wasting precious time in the work. Rather than being an everyday source of obstruction that wastes time, technology rates to be seen as a 'helping hand' that compromises your employees a correct gain. But technology can only become you so far. It is not objective about having the right hardware and software; it is about creating productivity a priority and having the correct functioning culture in place too.

It creates sense – as the business world endures to become more modest, there have to be aspects that discrete the leaders from the pack. How office knobs info is vital to how rapidly it can reply to chances and achieve a benefit over its rivals. Many businesses would undertake that the technology in their office would assist to make it simpler to store, share and handle info, but in the actual world, out of date devices and technology that is hard to use are compelling employees to discarded one of their company's major currencies: time.

Research from Sharp has disclosed that almost 40 minutes are worthless per employee per day in UK offices, the corresponding of 167 hours, costing businesses over £2,100 per employee per year. This enhances up to the regular office worker wasting at least 21 days each year due to sluggish or unproductive technology, which is longer than most UK office workers get for their paid annual leave. The largest time ditch reported was searching for files on a server – 23 minutes per day – thanks to poor search tools. Other routine time wasters include using the printer: seven minutes spent each day waiting for it to warm up; and nearly 10 minutes delaying for pages to come out.

This 'dead time' might be more expensive than you first think. Besides seconds, minutes and hours, companies danger dropping chances, profits and even their employees; over half of workers surveyed (53%) said that they would be more productive, and nearly one in seven (14%) declared that they would stop looking for another job if their office had better technology.

With the exclusion of Doctor Who, nobody can solve his or her timewasting problem with a time machine. However, choice makers can turn to the latest products, which are easier to use, can mechanize regular tasks, and connect to each other, to take back some of those missed minutes.

Stuart Sykes, Managing Director, Sharp UK said, "technology is thought to make our lives easier and help us to work faster, however, in the real world, out-of-date technology and technology that is hard to use often slows people down, forcing them to waste time. This dead time can mean lost opportunities, lost profits and even lost employees. Businesses must wake up to the importance of connected technologies that work in sync with their employees' changing needs and allow them to get the best out of their team, as well as making for a more motivated, more productive workplace."

Sykes facts out the enormously significant point that technology is believed to make us work faster, but fairly often, this isn't the outcome notwithstanding having paid out a lot of money for your new tools and software.

For supplies dealers, it's important to confirm that any technology you have is able to speak lithely to other technology so that you're able to work in a joined up way. The best way to attain this is by using combined technology that comes with 24/7 supports.

UK workers turn that they are losing millions of working hours each week because of poor technology in the office, a study has found.

Research by the Chelsea Apps Factory, based on a survey of 1,000 office workers, found that a total of 7.5 million working days each week were being lost by staff because the technology their employer delivered them was not good enough.

Some 59% of those asked said that their personal mobile phone was better than the one given to them by their business, and almost 60% said that tech-related issues at work were stopping them from doing their job properly.

Almost half of those interrogated said that they would think tender jobs because the IT was so poor, with the most mutual issues mentioned as a slow internet connection, failing computers and out of date software.

Mike Anderson, CEO of Chelsea Apps Factory, said: " It's clear that the 'techspectations' of the modern employee far outweigh what companies can deliver - and employees are literally taking matters into their own hands."

Mr. Anderson also proposed that as technology had converted more majorities and widely accessible, overall consumers were containing it faster than businesses, commanding to a divide that was annoying workers once they sat at their desks.

Retailers that disappoint to invest in technology to meet top holiday requests will plot them right on the naughty list with holiday shoppers.

In fact, these poor choices could cost retailers more than $300,000, according to a study from retail management systems contributor Bright pearl. The survey selected more than 350 senior retail assumption makers through companies varying in size from small to very large.

According to data, retail computerization technology helps retailers save the equivalent of 57.5 days a year by eliminating time consumed on monotonous administrative tasks. The probability of negative customer facility because of human error has also been condensed by up to 65%.

Businesses have numerous purposes for not craving to update their technology. Why substitute something if it's still working? While this may save money in the small term, there are many examples where this kind of idea can be severely harmful to your business.

A decent company has a selection of communication approaches that line up to dissimilar activities. Video, chat, email, images, transactions and many more. Each of these methods may work fine on their own and offer you aim to trust they don't need an upgrade, but when these systems are incapable to combine with your CRM or each other, then it's period for an upgrade.

There is nothing more annoying than having to examine through fragmented data and dragging pieces from numerous sources. Unavoidably these cracked systems drop out of sync, further adjourning staff, lingering sales and impacting your skill to deliver an efficient customer experience. This indicates straight into the next point…

The generations that developed up with technology are growing and entering the workplace. As they do this, they bring sure prospects about technology. In the age of the Internet, your staff nearly definitely realizes exactly what tech choices are available for your business. If your actions don't line up with the method your staff imagines to relate with technology, expect to experience opposition.

Not only does your staff know precisely what your business should be skillful of, but your customers know this as well. Customers today are less tending to be fulfilled with segmented services and mismatched tech. We live in a day of age where a single device is skillful of delivering hundreds of services, and this is the type of service they will be supposing from you.

"Businesses are still investing unnecessary millions on clunky, highly-complex systems, services and software that leave employees stumped, unproductive and in some cases so unhappy they would consider leaving their job," Mr. Anderson said.

The research discovered that the average worker missed 22 minutes a day on IT matters, equal to more than 11 days a year lost to defective software or hardware.

All the technology that office workers were demanded about, only the printer was observed as being superior in the office than at home, with 63% saying their work-based hardware was the favored option. Four times as many people said their private tablet was improved than the one provided by an employer, while half said there broadband at home was superior.

"Technology is a double-edged sword in most organizations -- it can be an enormous time-saver, but it can also be a drain if things aren't working well or people don't know how to use the tools provided to them," said John Reed, executive director of Robert Half Technology. "A active and highly capable help desk can be a huge efficiency asset to companies and their employees."

Robert Half Technology proposals three approaches for IT managers to avoid employees time facing tech issues.

  • Hire helps desk champions. Carrying in top-notch IT staff can make all the difference in maintenance your employees free from tech-related woes. Make sure your IT support team is up to date on best practices so they can communicate that knowledge to the rest of the company to guarantee supreme efficiency.
  • Connect proactively. Make sure employees are set up with the right technology from day one and they know who to call when they run into trouble. Inspire help desk professionals to not only repair problems but also share best practices with those they are assisting to prevent repeat issues.
  • Anticipate the need for additional support. Make help desk support a importance, particularly during upgrades or applications, when there may be a knowledge bend for users. Reflect bringing in help desk advisers to supplement your essential team throughout hectic times.


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